Questions & Answers

Studio One 3 --- First was PRO now is PRIME?

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asked Oct 27, 2016 in Studio One 3 by andrsvalencia (150 points)
Hi.

I have a studio one license that a friend gives to me. He won it in a clinica (Something like that)

The License is for Studio One 3 PROFESSIONAL.

Now in my account it is no professional.. it is PRIME!

Where i should to ask about this? or what happend with this?

1 Answer

0 votes
answered Oct 27, 2016 by mattcaprio (146,710 points)
 
Best answer
Licenses can not simply change from one type to another.

Perhaps you registered the Professional license under a different email address.

If you're still having trouble you'll need to start a tech support ticket and provide the license key for your Professional license.

http://support.presonus.com/hc/en-us/articles/210050813-How-do-I-create-a-new-Tech-Support-request-by-email-
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