Questions & Answers

Trying install sound sets. Only 10 of the 16 sound sets will install

0 votes
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asked Dec 31, 2016 in Studio One 2 by toddbarrett (220 points)
I downloaded from my PreSonus account. I tried dragging into S1 and I tried double clicking. I do not get an error message. The window says it is installing but 6 of them do not show up Sounds like the others.

Model Name:    iMac

Model Identifier:    iMac17,1

  Processor Name:    Intel Core i5

  Processor Speed:    3.2 GHz

  Number of Processors:    1

  Total Number of Cores:    4

  L2 Cache (per Core):    256 KB

  L3 Cache:    6 MB

  Memory:    8 GB

Available:    962.34 GB (962,340,524,032 bytes)

  Capacity:    1.02 TB (1,021,994,074,112 bytes)

1 Answer

0 votes
answered Jan 18, 2017 by LMike (14,690 points)

See if anything from this KB article linked below is helpful to you.  The part quoted below is from the very bottom of the KB article.

http://support.presonus.com/hc/en-us/articles/210040293--5-Installing-Additional-Content-PreSonus-Sound-Sets-

*Potential issues with Corrupted Downloaded and/or installed Sound Set files. 

On occasions the installed and/or downloaded Sound Sets file can become corrupted.

If you ever get a warning on the StudioOne load screen that a sound sets has become corrupted or is not loading properly, the installed sound set can be removed from your system and then re-installed directly from the installer built into StudioOne or directly from your user account. 

* It is advised that you first remove the affected sound sets file from your sound set library that is on your system before downloading and reinstalling a new instance of the sound set file on your system. 

The library StudioOne scans can be found in your StudioOne software for reference. By default it will be Documents/Studio One/Sound Sets.

That file path can be found under the "StudioOne" menu --> Drop down select (PC - "Options" || Mac - "Preferences") --> "Locations" --> "Sound Sets".

*Dragging and dropping a Sound Set file onto the StudioOne start page will install that sound set to the default location set in the file path listed above. 

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