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Soundsets appear to be installed but I cannot access them.

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asked Jan 10 in Studio One 3 by dylangulledge (120 points)
I received Studio One 3 Professional as an NFR from the music store I work for. Upon downloading the program (which is friggn awesome. Presonus, you guys really outdid yourselves!) I then downloaded the additional soundsets and loops. For the life of me, I cannot access the soundsets even though it says they are installed on the computer and even in the Studio One Installation menu in the program. Help me, Presonus, you're my only hope! ;)

My Mac is running El Capitan and my interface is a Scarlett 2i2, if that helps at all.

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