Questions & Answers

Latency WIFI and wired whit the new update

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asked Apr 14, 2017 in Ai Mixers by luisavila (120 points)
I spent a very bad night tonight with my rm32 ai. I had connected my macbook pro via cable through a router and the ipad via wifi as it always had. And suddenly. The ipad was disconnected. I looked at the macbook and it had also failed to give me a half-second latency on the decibel meters. In the sound test the ipad app was closed and disconnected by itself. It did not reconnect until I turned it off and turned on the console. I tried 3 different routers and I had the same fault. How can I do to go back to the previous firmware? This firm is deficient

1 Answer

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answered Apr 15, 2017 by wahlerstudios (105,310 points)

http://www.presonus.com/support/downloads/StudioLive-RM32AI

This is the download page for your RM. You find the firmware files in your PreSonus accout. There is latency/lag known for FireWire connections (see release notes), but not or WiFi. Could it be that there was a conflict of network IP addresses? Or problems with electricity? Was the router powered off somehow? If it worked again after restarting the RM mixer, it looks like the router was able to handle IP addresses again, so that the network could be established again.

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