Questions & Answers

Studio One 2 (and now 3) Artist OEM Keeps Reseting and needing the instruments installed, how do I get this to stop?

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asked Apr 25, 2017 in Studio One 3 by nightingalep (270 points)
Every now and then Studio One will randomly respond as if i just downloaded it for the first time. When i start it, it makes me accept the permissions again, and then i have to reinstall all of my instruments, sounds sets, etc. In order for them to work, although it says they're still installed and there. This has been happening for a while, back when i used Studio One 2, and now with Studio One 3, it's a bit tedious. I have the Artist OEM versions, any help would be appreciated, thank you! ( My OS is Windows 8.1)

1 Answer

0 votes
answered Apr 26, 2017 by PreSonuSupt4 (145,660 points)
 
Best answer

Try deleting both of the two user.license files below and activating it again fresh to see if the issue goes away.

Windows

C:\Your User Name\AppData\Roaming\Presonus\Studio One 3\user.licence

C:\Program Data\Presonus\Studio One 3\user.license

OS X

/Users/~your user name~/Library/Application Support/PreSonus Software/Studio One 3/user.license

/Users/Shared/Library/Application Support/PreSonus Software/Studio One 3/user.license

asked May 10, 2017 in Studio One 3 by nightingalep (270 points) I deleted the files and it didn't help.
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