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Can't get audio in left and right headphone channels from PreSonus AudioBox 44VSL

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asked Aug 31 in Computer Based Recording & Production by tuckercostello (120 points)
I am having trouble hearing audio in both my left and right headphone channels from the PreSonus AudioBox 44VSL.

I am hearing live and recorded audio though the left channel but not the right channel in my headhphones.

I am using StudioOne 3.5.1.43560 Win x64 and I am working on a Dell XPS 13 9350 running Windows 10 Home, Version 1703, OS Build 15063.540

I am new to StudioOne and realize I most likely have checked or unchecked a critical box but cannot figure out how to resolve this issue on my own or with answers I've found online.

Please help, thank you!

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