I'M WORKING!!!!! :)
Thanks to Presonus Support. I am going to paste their entire Support Response they sent to me and hope this helps all of you. My original question to them was, Why am I unable to upgrade my Universal Control to the latest Version of Universal Control past Version 1.7.2 on a Windows 7 Professional Operating System. They sent the below instructions that I followed EXACTLY, that pretty much removed EVERYTHING Presonus from my Laptop, then loaded the latest Version. I DID have to manually load the Driver, which is what I was missing, but the provided the instructions on how to do that as well in the Links below, As soon as it pulled up on my laptop, I went to my iPad 3 with the newest SL Remote App on it, tapped to open the App and BAM!!!!! IT WORKED!! Happy Happy Happy. I hope this helps all of you out as well.
Tech SupportYesterday at 09:14
Thanks for getting in touch regarding your issue with SL Remote
QMix and SL Remote for Classic StudioLive 16.4.2, StudioLive 24.4.2 and StudioLive 16.0.2 have been updated to 64-Bit for support of iOS 11. Be aware that once Qmix and SL Remote have been updated, they can not be reverted to previous versions. The older 32-bit applications are also no longer available, since as of iOS 11 Apple has removed support for 32-bit applications from their webstore.
The 32 bit version is what would work on UC 1.7.2
The changes to QMix and SL Remote to support iOS 11 also require an update to Universal Control on Mac and PC in order to work correctly.
Universal Control 220.127.116.11. on PC
Please refer to this Knowledge Base article which explains your options in more detail: http://support.presonus.com/hc/en-us/articles/115004508446-Qmix-and-SL-Remote-iOS-11-update
We suggest you try uninstall and reinstall Universal Control;
Please re-test your setup.
If the issue remains, you can help me get a better view of your hardware configuration by sending back the following requested files:
You will need to have your PreSonus hardware attached to the computer and powered on when you do this.
- Please send me your computer's System Info file.
To access your PC’s System Information on Windows 7
1. Click Start > All Programs > Accessories > System Tools > System Information
2. IMPORTANT: Click File then "Save as", save this file as a .nfo file format and rename the file your name and attach it to this email.
To access your PC’s System Information on Windows 8 and Windows 10:
1. Go to the Desktop.
2. Press [WinLogoKey] + R to bring up 'Run'.
3. Type 'msinfo32' without quotes.
4. Press the [Enter] key.
5. IMPORTANT: Click File then "Save as", save this file as a .nfo file format and rename the file your name and attach it to this email.
IMPORTANT: "Save as" type: System information File (*.NFO) and attach it to the reply of this email.
Thank you for your patience.
Technical Support Rep
PreSonus Audio Electronics
PreSonus Europe Ltd
13 Churchview Square