Questions & Answers

Studio One sound cuts out

0 votes
168 views
asked Sep 8 in Studio One 3 by jayvancleef (210 points)

Hey,

I just purchased an Audiobox 1818VSL today as an upgrade from my Audiobox usb. Now when i open studio one all my other sound stops working. I know this has been asked and solved before by checking the "Release Audio Device in Background." box. Except for me this doesn't work.

To make it worse, Even after closing Studio One 3 i still get no sound. The only way to get my sound back is restarting the computer.

Is there any way to fix this?

1 Answer

+1 vote
answered Sep 11 by Jamesrhone1 (153,640 points)
 
Best answer
Sorry to hear about the recent issues you have been experiencing.

Open Windows Sound Control. Each Playback devices Properties > Advanced Tab has to have the same exact sample rate set as what Studio One is set to.  Once this is set you should be able to play audio outside of Studio One at the same time.

If that does not work, please create a support ticket.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new
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