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Why was our RM32 blank (like totally reset) this morning right before church?

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asked Oct 8 in Ai Mixers by nickcallaway (150 points)
We use and RM32 with a touch screen computer. We have used it for over a year. This morning, randoming, when opened up the app to control the RM32, all of our settings were gone. It was like it defaulted to factory settings - all of our settings, eq's, monitors, everything was reset to factory. I have no idea why. We were scrambling to say the least. Can someone help me understand what happened and how to prevent this from happening again? Our set up was normal, our cables are good. Thanks - Nick, Denver

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