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How to fix "No Audio" from StudioLive AR16 USB from Windows 10 Pro 64-bit?

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asked Oct 28, 2017 in AR Hybrid USB Mixers by fractalbase (140 points)
I'm dealing with a "no audio" issue with my Presonus StudioLive AR16 USB.
This issue started happening after I installed the latest creator's update for Windows 10 Pro 64-bit.

I've researched the issue and tried several things; so far, no luck.

First off, playback devices and recording devices in the speaker tray icon show options for my usb mixer.

Secondly, when I stop and start the "Windows Audio" and "Windows Audio Endpoint Builder", there is sound through my mixer.  But only for like five minutes.

I've uninstalled and reinstalled the Presonus drivers.

And I've tried the audio troubleshooter.

I've even tried switching USB ports that my mixer is plugged into.  My mixer is currently plugged into a USB 3.0 port.

This situation is really frustrating since I work with audio and music on a regular basis.

Any ideas?


rig setup:

custom built desktop pc
ASUS Crosshair V Formula-Z
AMD FX-8350
32GB of dual-channel DDR3 SDRAM
Windows 10 Pro 64-bit (latest version)
Presonus StudioLive AR16 USB

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