Questions & Answers

Why does my computer keep saying the Studio One 3 app won't run when it was running perfectly fine a day ago?

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asked Oct 28 in Studio One 3 by davidvalenzuela2 (150 points)
The Studio One 3 app won't run on my computer anymore. It was running yesterday (the day it finished installing). I was recording tracks and everything. So today I go back to finish them and the app won't run, it says that it cant run on the pc and to check the system software. I go and check it and everything is fine. It should be compatible with my computer, but for some reason it isn't  running. I don't know weather to uninstall it and reinstall again or just install the other version. (currently have the 64 bit one)

1 Answer

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answered Oct 30 by brianmeisner1 (128,390 points)
 
Best answer
Hi David,

It sounds like you are running into a problem with McAfee antivirus software.  Here is a link to the issue on McAfee's web site.

https://kc.mcafee.com/corporate/index?page=content&id=KB73521

To resolve the issue, you will need to disable the Access Protection in McAfee or disable McAfee altogether.  You will then want to uninstall/re-install Studio One.  You may want to contact McAfee on the issue.  The issue has been logged with the PreSonus development team.
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