Questions & Answers

The audio device audiobox could not be initialized. Please check your hardware configuration and try again.

0 votes
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asked Nov 19 in Studio One 3 by laurensbronsveld (260 points)
I've got a PreSonus Audiobox Itwo. But studio one does'nt recognize it as an audio device, or at least, it doen't work.

The audio device audiobox could not be initialized. Please check your hardware configuration and try again.

I'm running a usb cable from the PreSonus Audiobox ITwo into my Windows 10 64 bit laptop. (and a mic into the ITwo 1st input).

Don't know what to do here....

1 Answer

+1 vote
answered Nov 28 by Jamesrhone1 (159,880 points)
 
Best answer

Please check out these two guides, which will assist you in setting up your AudioBox:

  1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

  1. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
If you're still having issues, please create a system profile for me using the instructions in the articles above and attach it to a support ticket. I will then be able to examine your system and provide you with further troubleshooting.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new

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