Questions & Answers

Unable to open any file

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asked Jan 5, 2018 in Notion by rdegrijs (150 points)
Windows 10 Home edition

Notion 5.2.381, 64 bit

Presonus Notion with Oxygen 25 as Midi input ( on A channel 1) and Windows as output (Microsoft GS Wavetable Synth)

When I start notion I'm unable to open any file. Notion hangs. The mouse cursor indicates that Notion is doing something and that is also what I see when I start the Window Task Manager. Notion consumes the most memory and CPU, but nothing happens. It's a complete mystery to me :-(

So I thought, maybe it has to do with the MIDI instrument, but this actually doesn't matter. I just can't open or import any file. It looks like a loop...

Has anyone experienced something similar? Might I have done something wrong?

1 Answer

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answered Jan 10, 2018 by TechSupport77 (195,970 points)
 
Best answer

Thanks for all of your patience. There is currently a problem with the MIDI output ports in Notion and Windows 10. The issue has been logged with our development team in hopes that it might be resolved in a future update. In the meantime, please go to File>Preferences>MIDI and select "-" for all of your MIDI output ports. Once you have set your MIDI output ports to none, please close and re-open the program. If the ports are already set to "-," please set them to something else, and then back to the hash-mark. Close and re-open Notion.

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