Questions & Answers

Presonus Studiolive 16.0.2 no sound on output

0 votes
asked Feb 5 in Classic Mixers by miguelamorim (160 points)
edited Feb 15 by miguelamorim
So that they are already with the knowledge, I have the latest drivers installed, the firmware of the desk is up to date, I use a MacBook Pro (13 inches, mid 2012) with ox el capitan and my desk is a Presonus StudioLive 16.0.2. It turns out that for no apparent reason, and I inform that my desk only works in the studio, every time I turn the firwire cable on or off the table stops playing sound, that is, the indicators show the input signal and the output signal, however, there is no signal in any of the outputs. From what I've read, a lot of people have the same problem, which is not good. I hope they give me the resolution to the problem because otherwise the table is of no use if there is no sound. Thank you.

2 Answers

0 votes
answered Feb 14 by MJim (140 points)
edited Feb 14 by MJim
I'm having the same problem StudioLive 16.0.2 firmware 0.98f Build 219. Custom Windows computer i7-2600k running Windows 7-SP1 all up to date. All drivers updated too. My Presonus mixer works fine as long as some type of audio is playing through it, however if it sits idle for ten minutes the audio will not work when requested. Input & Output meters show there is audio playing, but no sound coming out of mains or monitors.

Work around; I can shut off the Presonus mixer for ten minutes then restart it. there is a very loud "bzzzzz - Pop" as it initializes, after which it works fine. When I don't get the loud "bzzzz-Pop" the problem continues and I have to shut it off for a longer period of time. Another work around I have found is to connect the main output speakers to the Aux 3-4 outputs, and not use the main output jacks. I am looking for a Presonus firmware update for my mixer (my current v0.98f must be out-of-date) on their site and have not yet found one. I did update UC to v1.7.6 and Capture to v2.3.6.45951; am hoping that helps.

I suspect it is a problem either with the converters, or the firewire system.
0 votes
answered Feb 15 by miguelamorim (160 points)
the biggest problem is that the PRESONUS neither responds, for them the product must be disposable and lose interest in their products and the buyers spent some time.