Questions & Answers

Bug: master channel disappears

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asked Apr 20, 2016 in Studio One 3 by LLIypik (2,340 points)
Hi guys!

My master channel disappears in the mixer after clicking the folder icon on a bus channel when "link expand/collapse of folder tracks" option is active. Doesn't appear until I reopen the song.

1 Answer

0 votes
answered May 1, 2017 by Jamesrhone1 (200,320 points)
 
Best answer
I tried to reproduce this, and was not able to reproduce.

Please reset your Studio One settings.

1.  Go to Help>Open Settings folder.

2.  Copy the contents of the folder over to a folder on your desktop.

3.  Close S1 and delete the contents of the settings folder with the exception of the user.license file as well as the "Extensions" folder.

4.  Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5.  Test to see if the problem is resolved.  If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.  

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.

If the issue remains, please create a support ticket.
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