Questions & Answers

Recovering from total laptop meltdown. Trying to recover/re-download MP3 converter. Unable.

+1 vote
asked Nov 24, 2016 in Studio One 2 by blackstratblues (160 points)


Recovering from total laptop motherboard failure.  Trying to recover MP3 converter. Checkout page responds with a general error message - page unavailable. Running StudioOne 2.6.2.   WinVista 64. Please help.



1 Answer

0 votes
answered Dec 11, 2016 by ghasenbeck (355,550 points)
Best answer

This is due to the MP3 Add On not being supported on Windows Vista.

You can find the minimum system requirements for the Add On here:

For PreSonus Studio One Artist (version 2.6.2 and higher)


  • Mac® OS X 10.7.2 or later
  • Intel® Core™ Duo processor (Intel Core 2 Duo or Core i3 or better recommended)
  • ​2 GB RAM (4 GB or more recommended)


  • Windows® 7 x64/x86 SP1, Windows 8 x64/x86
  • Intel Core Duo or AMD Athlon™ X2 processor (Intel Core 2 Duo or AMD Athlon X4 or better recommended)
  • 2 GB RAM (4 GB or more recommended)

Mac and Windows systems

  • Internet connection
  • Monitor with 1280x768 resolution
  • 2.5 GB hard-drive space for Stereo Loops
  • 20 GB hard-drive space for Multitrack Loops
  • 23 GB hard-drive space for Complete Acoustic Drum Loop Bundle