Questions & Answers

Audacity software only able to record channel 1 from mixer over USB

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asked Sep 4, 2018 in Classic Mixers by johnritchie1 (150 points)
Computer: Dell XPS 8920 w/ i7-770K ,16GB Memory , 256GB SSD , 2TB HDD , 8GB GTX 1070 , Windows 10 Pro , w/ DVD-RW , & Elgato HD60 Pro. (Connected to USB on Presonus)

Mixer: Presonus Studio Live 16.0.2 USB updated to the most current firmware.

Amplifier: ASHLY KLR-3200 (Connected to main XLR output )

Asisted Audio: Listen LT-800-072 (Connected to main 1/4 outputs)

Mics: 3 Shure ULXP4 (Connected to channels 1-3 XLR inputs) (these are being replaced with newer models ASAP)

Mics: 3 Phantom-powered mics mounted at pulpit and 2 tables. (Connected to channels 6-8 XLR inputs)

Software: Audacity 2.2.2

Background: We are in the process of upgrading our audio equipment in the auditorium of the church. The CD recorder was failing and the Amplifier was maxed out. We also need to replace all of our wireless microphones due to the FCC selling of the frequencies. The original mixers were simple knob style from the late 80's. Upgrading to the Presonus also allowed us to eliminate the Comp/Limit & EQ.

Problem: Everything was up and running quickly until we began trying to record audio. After deciding that the included recording software was not what we needed I looked elsewhere. One name that came up many times was Audacity. It is simple to use and allows us to save single files in MP3 format. After installing the software and downloading the MP3 Codec we began testing. The only audio we received from the Presonus was from channel 1. None of the other channels. This is a problem as we need to record our audio from several different channels so we cant use just channel 1.

We simply need to record the lesson and some other speaking parts of our service. We only use one microphone at a time. We don't have any instruments or band to record.

Later we plan to begin live-streaming and recording the entire service with both audio and video. (that's 6 months to 1 year away)

Any help is appreciated.

1 Answer

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answered Sep 6, 2018 by AlexTinsley (881,400 points)
 
Best answer
The simplest solution is to use Capture which is a unique feature for the StudioLive mixers: https://www.presonus.com/products/Capture

You can then load it into Studio One to edit and export it to MP3, WAV, etc. Studio One recording software that comes with your mixer, this is a more complete solution for what you are looking to do. Audacity is open source software that while capable in it's own way does not match your usage requirements. Studio One delivers what you need.

Please download Studio One and Capture from your https://my.presonus.com account.
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