Hello. I'm on Windows 10 and I've installed Universal Control for my Audiobox USB96. An image of the Audiobox device appears at the bottom of the Universal Control window. But when I click on it, the mixer window doesn't open. I was able to find a post on the same issue with another PreSonus device, but there does not seem to be a solution there.
I've uninstalled and reinstalled Universal Control several times to no avail. I click on the image of the device and nothing happens. Any ideas? I'm ready to return the device.
Image of the window below.