Questions & Answers

closed Sennheiser Bluetooth PCX-550 no longer connecting after latest Notion Update

0 votes
asked Feb 9, 2019 in Notion by theodoresladovichjr (730 points)
closed Apr 24, 2019 by theodoresladovichjr
Updated Notion 6 (6.5.470) 64 bit. I have a MacBook Pro 11,3. Up until this point, I had no problems connecting my Sennheiser PCX 550 bluetooth headphones to Notion. Headphones connect and test fine to MacBook Pro before opening Notion 6.

Since upgrade to 6.5.470, no audio from Notion. Under "Preferences/Audio," and select "PCX 550" or "Default (PCX 550)," the following error message appears:

"the audio device 'PCX 550' could not be opened. The required sample rate is not available."

I attempted the solution under a question for iPods, but still cannot access.

Also note that audio works fine with MacBook Pro internal speakers.

Any advice would be greatly be appreciated.

closed with the note: Problem somehow resolved itself