I recently sold SO4 Artist to someone online as it came with my Atom and I already have SO4 Professional. The person has set up a presonus account and I transferred the license including paying the transfer fee.
However, they are saying they can't find the activation code? I would have assumed it was just the product key but maybe I'm wrong here? It seems like they might not be extremely tech savvy but I obviously can't look at anything for them as the license is already transferred.
Any help appreciated!