Questions & Answers

Can't Create A Support Request

+1 vote
asked Oct 7, 2019 in Customer Account Portal by uhtechnicians (130 points)
Can someone tell how to create a support request. Everytime I fill in the form and hit 'Save' it just re-sets and doesn't create a ticket. Also, the Studio 192 doesn't appear in the approriate drop-down menu. First couple of purchases of Presonus equipment - so far very unimpressed with set-up instructions and support.

1 Answer

+1 vote
answered Oct 7, 2019 by steveevans4 (160 points)
I have exactly the same issue trying to "Create Ticket". I've tried using Firefox, Chrome & Internet Explorer without success.