My mixer started flashing and pulsing today, and is unusable. It´s about 2 months old.
I´ve tried to submit a ticket with PreSonus on multiple devices and browsers, and it keeps failing :-( So any help would be much appreciated.
The green lights on the input channels are flashing, and it´s sending a raw pulsing beat type sound to my speakers.
Any sound input to the mixer is also pulsed in a kind of 90bpm on/off manner.
Universal Control does not pick up the device.
The FX and recorder panels are unresponsive.
I´ve swapped out the power and USB cables but nothing has worked.
Also updated the Universal Controller software
My system is running OSX 10.11
It´s like the mixer isn´t being powered correctly. Does it seem like a damaged board?