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I bought a professional version, but when I download it, it's a prime version.

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asked Dec 4, 2019 in Studio One 4 by jangwonjun (120 points)
I bought a professional version and downloaded it, but it's difficult because it's still in prime version. I need you to fix this.And check my professional version.

2 Answers

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answered Dec 5, 2019 by andrrippstein (4,250 points)
Does it appear as professional version in your "my presonus" account? try to use the product key that appears there.
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answered Nov 12, 2020 by omarisaacrojasmesa (240 points)
Hi, the same thing happens to me, did you solve it?

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