Questions & Answers

unknown noises like an old super 8 film projektor only on canal 1

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asked May 1, 2020 in Studio Series USB Interfaces by frankkollmann (150 points)
recategorized Jul 30, 2020 by AlexTinsley
Dear all,

I have a PreSonus 26c. some weeks old. I use it with an iMac via USB and 2 Micros. The Kanal 1 is making noises like an old super 8 Filmprojektor. It is to hear before and after the record if its quiet. Further I can see the rythm in the level display. I tested it with changing the cables and Micros  from connection 1 to 2 with the same result. Canal 1 is further making the noises. Only if I turn the regulator 1 in direction down the noises are more quiet. But that is not the target to put the lever down. Is my PreSonus eventually defekt? What can I do?

If posible give me an answer in German. Thank you

Greetings,

Frank

1 Answer

0 votes
answered Jul 30, 2020 by AlexTinsley (925,190 points)
 
Best answer

Please refer to this article that was written for AudioBox but also applies to any USB Audio interface including the Studio Series:

https://support.presonus.com/hc/en-us/articles/210044733-My-AudioBox-is-producing-or-recording-noise-What-do-I-do-

Google Translate English -> German

Weitere Informationen finden Sie in diesem Artikel, der für AudioBox geschrieben wurde, aber auch für alle USB-Audio-Schnittstellen einschließlich der Studio-Serie gilt:

https://support.presonus.com/hc/en-us/articles/210044733-My-AudioBox-is-producing-or-recording-noise-What-do-I-do-

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