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what can i do to download my product to my computer when it says its been used before?

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asked Sep 22, 2020 in Studio One 5 by michaeltrosclair (150 points)
i purchased studio one 5 artist adition and got my code in and when i used the key to download the software it says its already been downloaded. what can i do to download my software

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answered Sep 24, 2020 by garymaguire (11,350 points)
 
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Hi,

Open Studio One 5 and from the toolbar menu please select Studio One > Studio One Activations > Activate My Purchased version of Studio One > Please click the dropdown menu > Show my existing product keys > Please select the version of Studio One that is available to you > Press activate.

Thanks

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