Questions & Answers

Studio One 5 Sphere won’t open Atom SQ, FaderPort 16, or Console 1 and freezes when opening any old or new song

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asked Dec 6, 2021 in Studio One+ by billmcmanus (220 points)
Tech support offered one observation and closed my ticket, and that was that OneDrive was running and they asked if I have songs saved there. I don't see what that has to do with anything, but I pointed all my song and file Locations back to my C Drive, to no avail. I feel like I have to completely remove Sphere and Console 1 and start from scratch. I have been a user for a year and a half with no problems whatsoever, that is until now and these problems are catastrophic. I am unable to use my studio. Any suggestions would be greatly appreciated.

1 Answer

0 votes
answered Dec 18, 2021 by markadamczyk (440 points)
I hope you solved your problem freezing problem long before now, but I will add I had a freezing-at-startup problem caused by an older unsupported plug-in. Just getting it out of the way solved the freezing. There are ways--safety options--to start S1 without loading plug-ins, and more logging during startup, to help narrow things down to a solution. (To start S1 with safety options, hold down <shift> when starting S1.)