Highest voted questions in MyPreSonus Questions

+8 votes

1 answer 201 views

Feature request discussions: Where are Presonus staff??

asked Jan 14, 2017 in MyPreSonus Questions by Scoox (11,620 points)

+5 votes

9 answers 247 views

Unable to Create Support Tickets

asked Oct 9, 2019 in MyPreSonus Questions by samarcher1 (260 points)

+4 votes

3 answers 124 views

Please increase the login time-out of the answers system

asked Feb 3, 2017 in MyPreSonus Questions by johannmarais (790 points)

+3 votes

1 answer 120 views

Why is my question not appearing?

asked Sep 24, 2018 in MyPreSonus Questions by AlexTinsley (825,530 points)

+3 votes

1 answer 349 views

[SOLVED]: My Product Download section Add Release Date and File Name

asked Dec 23, 2016 in MyPreSonus Questions by djangob (620 points)

+3 votes

1 answer 614 views

After typing in my product key, the message "Invalid Username/password" pops up. How do i fix this?

asked Jun 3, 2016 in MyPreSonus Questions by amayasolomon (180 points)

+2 votes

1 answer 41 views

Trouble ticket system not working

asked Nov 4, 2019 in MyPreSonus Questions by ericbowen1 (170 points)

+2 votes

1 answer 420 views

Allow me to change my account password and username

asked May 29, 2017 in MyPreSonus Questions by Lhjmusic (170 points)

+2 votes

2 answers 75 views

Sort the "Feature Request" list in random order instead of highest vote order...

asked Jan 8, 2016 in MyPreSonus Questions by kmlandre (1,400 points)

+2 votes

1 answer 2,825 views

Is there a video to show me how to create a Presonus account and register my product?

asked Sep 30, 2015 in MyPreSonus Questions by PreSonuSupt5 (21,370 points)

+2 votes

1 answer 815 views

How to contact PreSonus Technical Support?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

0 answers 16 views

Old account appears not to exist

asked Apr 6 in MyPreSonus Questions by davereynolds2 (130 points)

+1 vote

3 answers 60 views

Can't obtain bundled Lexicon MPX-I Plugin

asked Dec 30, 2019 in MyPreSonus Questions by franzeder1 (220 points)

+1 vote

2 answers 27 views

How do I get the 30day free Obedia training if I bought AudioBox itwo in September?

asked Dec 3, 2019 in MyPreSonus Questions by davisstovall (160 points)

+1 vote

1 answer 148 views

registered product using the serial no, not showing under my products. says that the serial number now been used

asked Nov 15, 2019 in MyPreSonus Questions by markbutler8 (160 points)

+1 vote

1 answer 277 views

How can I reset my PreSonus Password if I don't know the recent one?

asked Nov 10, 2018 in MyPreSonus Questions by milistra (170 points)

+1 vote

1 answer 78 views

Feature Requests judged by up-votes/views while views are counted for people unable to vote (not logged in)

asked May 26, 2018 in MyPreSonus Questions by brionreid (1,160 points)

+1 vote

1 answer 188 views

How can I have my username changed?

asked Jan 18, 2018 in MyPreSonus Questions by seongyoonjeong (160 points)

+1 vote

1 answer 156 views

Is there a pre-sales contact (at least for high dollar items)?

asked Dec 21, 2017 in MyPreSonus Questions by darrelpinson (440 points)

+1 vote

1 answer 1,804 views

Why cann't I register my Audiobox USB?

asked Aug 29, 2017 in MyPreSonus Questions by antoniomonteiro1 (160 points)

+1 vote

1 answer 337 views

Can you make a live chat available ?

asked Jun 6, 2017 in MyPreSonus Questions by dwainprins (180 points)

+1 vote

1 answer 1,579 views

Registering Used Products

asked May 23, 2017 in MyPreSonus Questions by aryfh (1,680 points)

+1 vote

1 answer 246 views

What happened to the forum link?

asked May 3, 2017 in MyPreSonus Questions by furthur (180 points)

+1 vote

1 answer 138 views

Where can I go to get support if I live outside the USA or Canada?

asked Oct 21, 2016 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 98 views

Credit card duplication issues

asked Sep 1, 2016 in MyPreSonus Questions by mastaman02 (160 points)

+1 vote

1 answer 143 views

Weekend flash sale prices not shown on website

asked Jul 29, 2016 in MyPreSonus Questions by bobrichard (730 points)

+1 vote

1 answer 107 views

radom feature request cycle mode, where one feature request after another is displayed randomly!

asked Mar 3, 2016 in MyPreSonus Questions by Michael1985 (8,120 points)

+1 vote

1 answer 311 views

why can't I reset my password

asked Dec 22, 2015 in MyPreSonus Questions by ljaeb (160 points)

+1 vote

1 answer 125 views

How can I sort Questions?

asked Dec 8, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 2,872 views

How to delete account

asked Nov 13, 2015 in MyPreSonus Questions by sangseongkwak (160 points)

+1 vote

1 answer 192 views

How do I create a new Tech Support request by email?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 157 views

Why can't I post or respond to posts in the PreSonus Community Forum?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 380 views

How do I change my user account password from within my PreSonus user account?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 341 views

I can not access my user account online at my.presonus.com, what do I do?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 827 views

How do un-register or remove a hardware device from my user account?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 1,733 views

How can I un-register, remove, or transfer software from my user account?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 377 views

I am unable to locate my registered products in my user account, where'd they go?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 2,439 views

How do I create a My PreSonus User Account?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

+1 vote

1 answer 205 views

Hardware Registration does not show list of devices?

asked Apr 27, 2015 in MyPreSonus Questions by AlexTinsley (825,530 points)

0 votes

0 answers 6 views

Studio Linked Trophies -- Incomplete version?

asked Apr 8 in MyPreSonus Questions by paulsuurd1 (120 points)

0 votes

0 answers 8 views

Has anyone else had issues making purchases with the MasterCard secure checkout?

asked Apr 5 in MyPreSonus Questions by svendanzinger (120 points)

0 votes

0 answers 13 views

I can't seem to find the correct acount.

asked Apr 3 in MyPreSonus Questions by qnxktzew (120 points)

0 votes

0 answers 15 views

Can i setup a external graphic eq to my AR16, if so how do I route it ?

asked Apr 2 in MyPreSonus Questions by paulbaker10 (120 points)

0 votes

0 answers 15 views

How do I get my songs

asked Apr 1 in MyPreSonus Questions by kelsisenegal (120 points)

0 votes

1 answer 107 views

I accidently unregister my product and when I try to register again It says invalid

asked Mar 31 in MyPreSonus Questions by donghyeoneun (120 points)

0 votes

0 answers 16 views

Acorn instruments masterkey 49 serial number invalid.

asked Mar 18 in MyPreSonus Questions by luckyphoseka (120 points)

0 votes

1 answer 175 views

Can I register a USED Studio 192 and DP 88 so I can use the Learn resources on the PreSonus website?

asked Mar 9 in MyPreSonus Questions by billmcmanus (200 points)

0 votes

1 answer 26 views

Impossible de créer un ticket d'assistance via mon compte / Unable to create a support ticket via my account

asked Feb 20 in MyPreSonus Questions by lepetitbeatmaker (150 points)

0 votes

1 answer 33 views

Where can I find my Purchase invoice for Studio One 4 Professional?

asked Feb 17 in MyPreSonus Questions by krzysztofszymaski (150 points)

0 votes

1 answer 45 views

I created wrong account at wrong email and put activation code to this

asked Jan 18 in MyPreSonus Questions by bartoszwadowski1 (150 points)

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