Questions & Answers

Why do I see a 2-3 minute delay before the Update Mastering File option starts exporting?

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asked May 21, 2017 in Studio One 3 by kielen (150 points)
edited May 21, 2017 by kielen

I searched and didn't see this posted, so feel free to point me to the right thread if you've seen this...

For some files, I'm guessing something has become corrupted and I'm seeing a 2 to 3 minute pause before the "Update Mastering File" export starts running. It doesn't crash and once it starts running, it finishes without error, but nonetheless this extremely long wait happens before it starts exporting. 
This particular song has about 30 - 40 tracks, but honestly, I've had songs with nearly double that with no issue. It's seems to happen at random and I've dumped all unused files from the pool, bounced each track to combine all the splits, & removed any plugins and instruments that are not active....same results.

I'm including screen shots of the screen during the pause and some system details just in case. 

1 Answer

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answered May 22, 2017 by PreSonuSupt4 (161,010 points)
 
Best answer
Hi,

Try refreshing Studio One's application settings to see if it has any impact on that occasional issue.

1.  Go to Help>Open Settings folder.

2.  Copy the contents of the folder over to a folder on your desktop.

3.  Close S1 and delete the contents of the settings folder with the exception of the user.license file as well as the "Extensions" folder.

4.  Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5.  Test to see if the problem is resolved.  If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.  

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.

Also, make sure to use a fast audio drive, 7200 RPM minimum, and consider, when that happens, what if anything else may be going on with your system resource wise that may be playing a part in that, other applications, web browsers, auto-updates, anti-virus, anything that might take hold of the CPU and cause that delay, if you can correlate that happening to anything else like that.
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