Questions & Answers

Antivirus software caused problem

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asked Jul 23, 2017 in Studio One 3 by elliekamphuis (140 points)
Hey I had Presonus contact me and it had something to do with my McAffree antivirus software. Once I unistalled it and booted up Studio One it was working. They mentioned this was a problem with focusrite gear. It may be worth trying out. I couldn't find any answers like this when I was trying to fix it so I hope this helps you too.
related to an answer for: No signal in Studio One Artist

1 Answer

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answered Jul 24, 2017 by jameshoward (820 points)
You are better off running any recording software offline with antivirus programs turned off. Yes they can affect you in a number of ways.
     They can slow down your processes, interfere with your installations, and even corrupt your installations. If you have 2 computers, use one for strictly recording. If not, set up a new user labeled recording and install all of your music software there, keeping your internet and antivirus switched off except when downloading updates and new software. Remember to download only from companies that you're familiar with.