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My Studiolive 16.4.2 (original 2010 model) has stopped receiving any input on all channels. What can I do?

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asked Jul 25 in AR Hybrid USB Mixers by mjb2112 (150 points)
My Studiolive 16.4.2 (original 2010 model) has stopped receiving any input on all channels, I've just updated the firmware to 1.50 a (build 190) from 1.13 and did a factory reset, still no input, I've taken it apart and no ribbon cables seem loose and I'm not seeing any damage. What can I do?

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answered Jul 31 by Michael Martin (61,260 points)
 
Best answer
Sounds like a hardware issue.

You need to contact Technical Support for further assistance.
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