Questions & Answers

I just bought Audiobox USB 96 and i hear crackling sound together with music. And it's bad. What should i do?

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asked Nov 25, 2017 in AudioBox Series by viktordudkevych (170 points)
I just bought Audiobox USB 96 and i hear crackling sound together with music when i listen to it in Studio One and other programs. What shoud i do to get rid of this crackling sound?

2 Answers

0 votes
answered Nov 25, 2017 by sam70 (360 points)
edited Nov 25, 2017 by sam70
It can be too high input gain. It can be too low latency (bufor size) and your computer have a problem with performance.
It can be something other but first look at this things and try to change it. In software controller and DAW must be the same parameters of settings like buffor, sampling rate...
0 votes
answered Nov 26, 2017 by viktordudkevych (170 points)
edited Nov 26, 2017 by viktordudkevych

No. You are not right sam70. My computer is a laptop and it works well with this sound card. I found the reason and it was simple, but Presonus manufacturer didn't write about it in guide book inside of a package. The main problem was that USB 96 is a 2.0 USB type and most of laptops have now blue usb port which is called 3.0. When i plugged in USB 96 into it - that caused a crackling sound. I found one black usb port in my laptop which is 2.0 USB and the sound now is ok. I think that manufacturer could write about it in their user's guide.

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