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Need help with getting condenser mic signal to audiobox and studio one

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asked Apr 30 in Studio One 3 by jbmack (120 points)
I'm having trouble getting a signal from my condenser mic (CAD GXL 1200).  It's supposed to take 48V phantom power.  I have no trouble hearing sound through dynamic mics.  Condenser mic is a different story.  I've got the phantom power on, gain turned up, headphones turned up, track ready for monitoring and recording on Studio One, but nothing.  I've reinstalled the driver.  I've tried all my usb ports...nothing.  I haven't found any useful threads on this. Any ideas?  Thanks in advance.

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