Question

I have a Macbook Pro that runs Yosemite and I am trying to download the software for Macs from your page presonus.com/products/studiolive-rm32ai/downloads. The download will start, but will never complete. As it stops the error message reads "cannot parse response." Both of my computers are having the same issue, and they both are functioning well and they are both able to download many other things from other sites.

Thanks in advance!

Answer 1

Need to clear your DNS cache in OSX. See the following Apple Knowledge Base article.
https://support.apple.com/en-qa/HT202516

Try again. If that doesn't work, contact your ISP.