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Why can I not download the software for Macs from your site? "Cannot parse response" keeps stopping download!

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asked Oct 5, 2016 in Ai Mixers by jeffharris (150 points)
I have a Macbook Pro that runs Yosemite and I am trying to download the software for Macs from your page presonus.com/products/studiolive-rm32ai/downloads. The download will start, but will never complete. As it stops the error message reads "cannot parse response." Both of my computers are having the same issue, and they both are functioning well and they are both able to download many other things from other sites.

Thanks in advance!

1 Answer

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answered Oct 12, 2016 by Michael Martin (89,010 points)
 
Best answer

Need to clear your DNS cache in OSX. See the following Apple Knowledge Base article.
https://support.apple.com/en-qa/HT202516

Try again. If that doesn't work, contact your ISP.

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