Question

There is constant crackling and popping when using my audiobox 1818vsl. it cracks and pops while monitoring, recording etc.

I've tried reinstalling the drivers several times, installed on different usb ports. all with the same insanely irritating result. All of my laptop drivers are up to date.

Windows 10

HP Pavilion Notebook

Intel i5 - 6200 cpu @ 2.3ghz

8gb RAM

64 bit system

Answer 1

Ensure your BIOS, USB controller & Chipset drivers are up to date. This will ensure your computer is fully compatible with Windows 10.

If the problem continues, please create a support ticket from your my.presonus account.