Questions & Answers

Many bugs in Capture for iPad

+4 votes
asked Jun 11, 2018 in Capture for AudioBox i-Series by bartonpopenoe (440 points)
Are there plans to fix Capture for iPad? I am using the full paid app version and my experience is that the touchscreen goes "dead" after issuing most commands... meaning that as a user I get one chance to try any operation before Capture needs to be restarted. It's been this way for as long as I've owned the app but I keep checking for updates and it's been a year. Is there an older version of the app that works?

For what it's worth, because of these issues, I decided to transfer all of my audio files to my laptop so that I could delete Capture from my iPad. The weird thing that I found is that all of the above issues seemed to go away if the iPad running Capture is physically connected to a desktop computer using a lightning cable.  Definitely not behavior that I expected, but it does alleviate the buggy behavior. The downside is that the primary purpose of Capture on an iOS device is portability, and if the app needs to be physically connected to a Mac OS device in order to operate, the portability is severely reduced.

1 Answer

+1 vote
answered Sep 11, 2018 by paulburke2 (170 points)
I certainly don’t have an answer for this problem but I’m hoping that the Developers will read this and add my voice to the chorus of people that have already posted negative reviews on the Apple AppStore as well as other places. I have an RML32-AI mixer and run it using my iPad Pro for live performances. I use Capture 2 on my iMac when running the mixer in my basement studio to record jam sessions but can’t do this when running the mixer in a live show. I was about to spend another $10 bucks to get Capture for my iPad but FORTUNATELY I spent some time researching what people were saying about it. I learned that the IOS app is so buggy it’s virtually dysfunctional. Apparently it has been a long time since there have been any upgrades on the App to fix these issues so many people have been suffering with these problems for quite some time (after, of course, Presonus quietly collected the $9.99 fee...). I’m frankly a bit appalled that Presonus hasn’t responded to fix the issues and yet they continue to sell the app at the AppStore. PLEASE FIX IT!!!...or take it off the AppStore.