Questions & Answers

Bad URL for update

0 votes
44 views
asked Aug 1, 2018 in StudioLive Series III by RickH (810 points)
Unable to check out for the Vintage plug In bundle.
Blue snap instruct me to contact you for resolution.

Thank you

1 Answer

0 votes
answered Aug 1, 2018 by jonnydoyle (112,280 points)
 
Best answer

First, If you go to your My.Presonus account and look at the "My Orders" tab, there is a "Settings button" on the top right, click that and it will give you the option to remove stored card info. Remove the stored card and re-try. Please let us know if this works for you. 

Then, 

Please use this link: https://shop.presonus.com/products/software/Fat-Channel-Plug-ins/Fat-Channel-Collection-Vol-1-category/Bundles/Fat-Channel-Plug-in-Bundles-Vintage-Channel-Strips-Bundle

Please see the following articles that will help you install the plugins. 

Link: https://support.presonus.com/hc/en-us/sections/360000942372-StudioLive-Series-III-Fat-Channel-Plugins

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