Questions & Answers

Bad URL for update

0 votes
31 views
asked Aug 1 in StudioLive Series III by RickH (750 points)
Unable to check out for the Vintage plug In bundle.
Blue snap instruct me to contact you for resolution.

Thank you

1 Answer

0 votes
answered Aug 1 by jonnydoyle (43,360 points)
 
Best answer

First, If you go to your My.Presonus account and look at the "My Orders" tab, there is a "Settings button" on the top right, click that and it will give you the option to remove stored card info. Remove the stored card and re-try. Please let us know if this works for you. 

Then, 

Please use this link: https://shop.presonus.com/products/software/Fat-Channel-Plug-ins/Fat-Channel-Collection-Vol-1-category/Bundles/Fat-Channel-Plug-in-Bundles-Vintage-Channel-Strips-Bundle

Please see the following articles that will help you install the plugins. 

Link: https://support.presonus.com/hc/en-us/sections/360000942372-StudioLive-Series-III-Fat-Channel-Plugins

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