Question

On opening studio one on windows 10 (new pc) it states "sound set electronics audio loop failed to install"

 

what can i do to resolve this issue?

Answer 1

Each Add-On has it's own system requirement listed on the PreSonus Shop. 

https://shop.presonus.com/products/software/studio-one-prods/studio-one-add-ons/Studio-One-3-Loops/Sample-Magic/Sample-Magic-Analogue-Underground

For this particular add-on, it is not compatible with Studio One 2 or Studio One 1, you must be on Studio One 3 for it to work. 

If this is for a different add-on, go back to the page where you purchased it to see the compatibility for Studio One. 

 

Answer 2

Check to see if that was already installed. Its possible to get that message. There is probably a duplicate file to delete and get rid of the message.

 

Also, from the start page, I think in help menu, there is an S1 installations option. Click that, then from user account. Next you will see all content for your version, and install status. You can then download and install any missing content right from there.