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Seriesiii freezing during live performance. Has to be restarted to continue

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asked Sep 9, 2017 in StudioLive Series III by josheffinger (150 points)
My series iii keeps freezing during live performances and has to be restarted to operate. What is causing this and how do I fix it?

1 Answer

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answered Sep 15, 2017 by paulclarke2 (27,400 points)
 
Best answer
Ensure you have the latest firmware installed for your mixer.

https://support.presonus.com/hc/en-us/articles/115000957983-StudioLive-Series-III-Firmware-Update

If the issue persists, create a support ticket from your my.presonus account.

https://support.presonus.com/hc/en-us/articles/210050813-How-do-I-create-a-new-Tech-Support-request-by-email-

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