Questions & Answers

I install universal control v1,7,6 on Elcapitan Mac but VSL doesnt run. only appears Universal Control window. Why????

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asked Jan 8 in Classic Mixers by samuelseguradelgado (150 points)
I wanto to use Presonus stuiolive24,4,2 with macOsX.11.6 El capitan but when I install Universal Control it only appears on my screen. Nothing about VSL. I followed intructions about how to uninstall and reinstall even using cleaning utilities as Presonus.con said but nothing new, I continue with the same problem. thanks a lot

1 Answer

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answered Jan 12 by Michael Martin (67,560 points)
 
Best answer

Use the following KB Article to troubleshoot your FireWire connection.

https://support.presonus.com/hc/en-us/articles/210047233-How-Do-I-know-my-StudioLive-is-connected-to-my-computer-and-functioning-over-firewire-

If you still have trouble, then just submit a Support Ticket from inside your My Presonus account, and Support will help troubleshoot with you further.

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