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registered product using the serial no, not showing under my products. says that the serial number now been used

+2 votes
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asked Nov 15, 2019 in MyPreSonus Questions by markbutler8 (170 points)
Just registered my audibox USB 96,but it is not showing under my products, tried again and it says serial number already used

1 Answer

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answered Mar 5, 2020 by AlexTinsley (925,110 points)
selected Mar 14, 2020 by AlexTinsley
 
Best answer
We're sorry this happened to you, we see that it is registered in your account as of Nov 15th.

Should this ever happen to you or someone else again when registering a product, please don't hesitate to log a formal support request so the support team can look into it for you.

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