Questions & Answers

Old Mac that had Studio One 2 broke down and I can't activate it on my new Mac, what to do?

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asked Jan 18, 2017 in Studio One 3 by snaer11 (150 points)
So my old Mac got busted and I had get a new one. I had the Studio One 2 Professional on it and now I'm trying to set it up in my new Mac. I managed to download the software but when it came to activating it I got stranded. I used the activation key that I have in my account at your website but still no luck. Any tips?

1 Answer

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answered Jan 19, 2017 by mattcaprio (148,230 points)
 
Best answer
You'll need to be more specific with what you mean by you had no luck. Did you see a specific error message?

First of all, make sure you've selected "Activation" as opposed to "registration".

If you have trouble with online activation try following the offline activation steps:

http://support.presonus.com/hc/en-us/articles/210040283--4-Software-Activation-Offline-Computer-

If you're still having difficulty please contact support who will be able to walk you through activating your software.
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