Questions & Answers

Presonus Ceres C3.5BT 2-Way Powered Speakers with Bluetooth only playing through right speaker

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asked Nov 27, 2017 in Sceptre, Eris, R-Series by ryanfarlow (150 points)
Sound will only come out of the right speaker while using bluetooth to play audio. The speaker with the bluetooth receiver is the one not working.I've tested this on 2 phones and 1 computer and it's the same resuluts. While using the aux in and hardwire audio in both speaker play fine. Any reason why or anything I can do to fix this?

1 Answer

0 votes
answered Nov 29, 2017 by AlexTinsley (924,900 points)
Best answer
The Bluetooth receiver may have an issue, you'll need to contact support to help troubleshoot further and if necessary arrange an RA to get it repaired.