Question

Hi,

whats the problem here? I did the activation like here: http://answers.presonus.com/16982/how-to-intall-the-classical-guitar-expansion-in-progression. And downloaded 3 times

Answer 1

If you are having a problem installing an Expansion Sound, here is what you can do:

Windows:

1. Open Notion or Progression and go to Help>Software Activation. Press the "Receive Licenses" button and verify that you are authorized to use the sound.

2. Go to c:\Program Files\Notion or Progression\Sounds\Expansion and verify that the sound is in this folder. If it is not, please put it there.

3. In Notion or Progression, go to File>Preferences>Audio and press the "Choose..." button. Navigate to c:\Program Files\Notion or Progression\Sounds and press the "Select Folder" button. This will reload your Sounds folder into the program.

Mac:

1. Open Notion or Progression and go to Notion (Progression)>Software Activation and press the "Receive Licenses" button. Verify that you are authorized to use the Expansion Sounds.

2. Go to Macintosh HD/Library/Application Support/Notion Music/Notion (or Progression)/Sounds/Expansion and verify that you have the desired Expansion Sound or Sounds in this folder.

3. Open Notion or Progression and go to Notion (Progression)>Preferences>Audio and press the "Choose..." button. Navigate to Macintosh HD/Library/Application Support/Notion Music/Notion (or Progression)/Sounds and press "Select." This will reload the sounds into the program.

*If you continue to have a problem, please try closing and re-opening the program. In the event that you have a corrupt or incomplete download of the file, please delete the Expansion Sound from the Expansion folder and download it again from your my.presonus.com account.