Question

I recently bought a used Audiobox USB.  The previous owner couldn't find the CD that came with the device that included the Studio One Artist software.  He has de-registered the software so that I can download and install it - I have now registered the device but am not being offered the software to download.  Where can I download it?

Answer 1

As an Audiobox owner myself, I can tell you that I have the Audiobox listed in my account under Hardware. From there, I have a link to download the software. I also have the software listed in my Software section.

I'm guessing you would need an account. Then Presonus would have to add the Audiobox to your hardware list.

Answer 2

Thanks for your reply, however I have registered with Presonus, and I have registered the Audiobox, and although I can see the hardware I am offered nothing in the way of software other than drivers.  Studio One certainly isn't offered.

Answer 3

I bought my audiobox new, not used, but I also didn't see a way to download Studio One when I registered the product. The way I fixed it was by deregistering it and reregistering it with the correct date. Check to see if the date you registered it with is correct.