Questions & Answers

No Audio with Ceres BT Speakers

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asked Apr 26, 2015 in Ceres BT by AlexTinsley (736,280 points)
How to troubleshoot no audio from Ceres BT Speakers.

1 Answer

0 votes
answered Apr 26, 2015 by AlexTinsley (736,280 points)
 
Best answer

When sending audio to your speakers you must remember that there may be multiple volume levels to check to make sure audio is flowing.

For Mobile Devices:

1) Ceres BT Speaker volume is up

2) Mobile device volume is up

For Computers:

1) Ceres BT Speaker volume is up

2) Computer volume is up

3) Source (media player or embedded media player) volume is up.

Suggestions:

We suggest turning the volume on your Ceres BT speakers to 9 o’clock first, then adjusting the volume levels of your other devices / media players. Too much volume can sound distorted and/or may hurt your speakers.

Once you’ve established audio is flowing you can adjust the volume level for each device or program to fit your needs and ensure clean audio is playing.

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