Questions & Answers

Why cannot I access my Studio One .2 online from a new I Mac?

0 votes
asked Dec 20, 2015 in Studio One 2 by jorge luis baptista mateus (130 points)
Im trying to set up my Studio One.2 on my new I Mac, and when Im going online to PreSonus to open it, it doesn't show.

Instead, it is offering me a Free version of Studio One 1?????

1 Answer

0 votes
answered Dec 21, 2015 by matthewgorman (51,480 points)
You need to make sure that you are using the same login credentials that you used to register the product. If you have multiple logins that have been created, you can open a support ticket to have them combined.