Questions & Answers

Presonus Hub is not working

+1 vote
asked Dec 26, 2019 in PreSonus Hub / Plugins by klypeman (590 points)
I can’t activate any of my former purchases via the Hub on my Mac.

It says that the license file is invalid and my support ticket is unanswered so am stuck.

Anyone who can enlighten me on this ?

1 Answer

+3 votes
answered Dec 29, 2019 by klypeman (590 points)
selected Feb 6, 2020 by AlexTinsley
Best answer

I asked Support as all ways and this was the solution they gave me and it worked !!

If you're having trouble activating the hub please do this:

Manually add path Main HD > Users > Shared > Library > Application Support > (add) Presonus > (add) Presonus Hub if it doesn't exist and then restart the Hub and activate it.

I did and it worked !!