I can not use Exchange :(

asked Jan 19, 2020 in Studio One 4 by andreynazin (180 points)

I have Studio One Artist which I received by purchasing ATOM from you, but I cannot use Exchange :(
I get this message "Studio One Artist or Professional is required in order to use items from Exchange."
How so??

Thank you

4 Answers

answered Jan 19, 2020 by damiensantamaria (1,350 points)

answered Jan 20, 2020 by tothrec (32,280 points)
edited Jan 20, 2020 by tothrec

@damiensantamaria - by "go to Studio One" do you mean start the app or go to the Presonus web site?

I don't see a Cloud option under the Studio Menu in the app.

There isn't a "Studio One" web site.

@andreynazin, if you go to https://my.presonus.com/home and sign into your account you will see an "Exchange" menu option.

I believe that is what you are looking for.

Update: looking closer, you can also do this within Studio One (as Damien was trying to say)

1. press F5 to open Browse (if it isn't already open)

2. Click on the Cloud tab ((fourth from the left)

3. Click Sign In under Exchange

Steven

answered Jan 20, 2020 by andreynazin (180 points)

answered Jan 21, 2020 by damiensantamaria (1,350 points)

Questions & Answers