Questions & Answers

Audio box iTwo wont recognize on Studio one..

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asked Feb 4, 2016 in Studio One 3 by jeffreylock (200 points)
I recently had my computer cleared, and i've managed to install all my presonus hardware back. However, my audiobox is recognized on my computer..but isnt shown up when im using studio one..any solutions?

1 Answer

0 votes
answered Feb 5, 2016 by mattcaprio (147,560 points)
selected May 5, 2016 by mattcaprio
 
Best answer
Please check out these two guides, which will assist you in setting up your AudioBox:

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
If you're still having issues, please create a system profile for me using the instructions in the articles above and attach it as a reply. I will then be able to examine your system and provide you with further troubleshooting.
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