Questions & Answers

i have lost my product key. how do i find it?

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1,605 views
asked Feb 14, 2016 in Studio One 2 by idseer (150 points)
hi,

i did buy studio one 2 some time back (a couple years i believe) my pc caught a nasty virus and i lost all my files. i had to get a new hard drive.  i got away from music during this time but am now interested in using this again.  i would like to know how to reactivate it.  i'm not sure of my user name or password (tho i could guess) but i don't have my product key written down anywhere. can you help get me up and running again?

thank you,

todd hill

1 Answer

0 votes
answered Feb 14, 2016 by ghasenbeck (355,450 points)
 
Best answer
f you need to install Studio One on a second computer or you need to re-install Studio One due to hardware changes on your computer, you can get the latest version of the software in your account under the My Products>Software section of your account. This will also insure that you are installing the latest build of the software as the Studio One installer located in your user account will always be the latest build available for download.

If for any reason you need instructions on how to obtain that download file, please see the following knowledge base article for assistance:
--> http://support.presonus.com/entries/21879320--2-Software-Install
--> http://support.presonus.com/entries/21704214--3-Software-Activation-Online-Computer-

You can also manage your activations from your user account if needed. Simply click on the link with in the registered software section entitled "Manage Activations" and remove any activations that are no longer active.
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